Privacy Policy

Last updated: August 19, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy is just a Demo.

Interpretation and Definition

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

‘Personal Data’ means any information that relates to an identified or identifiable individual.
‘We’, ‘Us’, ‘Our’ refers to Lutore Apartment.
‘Owner’ refers to an individual who has created an account at app.apartment.lutore.com.
‘Tenant’ refers to a user of the “Lutore Apartment” app available in the App Store & Google Play Store.

At Lutore Apartment, we understand the importance of privacy and are committed to maintaining the confidentiality and security of your personal data. This privacy policy explains the types of personal data we collect, how we use it, and your rights in relation to your data.

1. Personal Data We Collect

For Owners

When you create an account with us, we collect essential information such as your name and email address. This data allows us to provide you with access to the platform, communicate with you, and offer you our services.

For Tenants

We do not directly collect any personal data from tenants. However, when an owner adds a booking, they specify the tenant’s name. This information is used to personalize the tenant’s experience and is not directly linked to any specific device used by the tenant.

2. Use of Data

We use the collected data primarily to manage your account, provide you with customer support, and ensure you are receiving quality service. This includes communicating with you about your account or any changes to our terms, conditions, and policies. We believe in transparency and will always inform you about how we use your data.

3. Cookies and Similar Technologies

Our backend, Appwrite, uses local storage to save user sessions. This helps us provide a seamless user experience. We do not use cookies or similar technologies to track user activity or preferences, respecting your privacy and personal choices.

We value your privacy and do not share your personal data with any third parties. Your trust is important to us, and we strive to maintain it by ensuring your data is only used for the purposes outlined in this policy.

5. Data Retention

We retain your personal data as long as you have an account with us. This is to ensure that we can provide you with consistent and personalized services. If you choose to delete your account, all your data is immediately deleted, leaving no trace behind.

6. Your Rights

As a user, you have the right to access, correct, or delete your personal data. We respect these rights and provide you with the means to exercise them. If you wish to access, correct, or delete your data, please contact us, and we will assist you in the process.

7. Security

Your data security is our priority. We use Appwrite as a backend, which handles all the security. The Appwrite instance is hosted on Digital Ocean, a platform known for its robust security measures. This ensures your data is securely stored and protected from unauthorized access.

8. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.

For any questions or concerns about this Privacy Policy, please contact us. We are committed to resolving any issues and providing you with complete information about your data and privacy.